Patrick Williams & Associates
Cheryl Patrick Williams, Patrick Williams & AssociatesPhone: (707) 280-8349
Email: [email protected]

How to Deal with a Debt Collector

by Cheryl Patrick Williams 04/07/2019

Debt collection calls can be frustrating and a headache. It is quite disappointing to know that you have outstanding debts and the debt collector is offering very stringent conditions in terms of payment options. If you're familiar with the behaviors of debt collectors, then you know they issue threats, use offensive language, and come up with various tactics to scare the debtors. This practice most often only makes things worse and creates unnecessary tension. Here are the seven things to know when dealing with a debt collector: 

1. The Fair Credit Reporting Act

The Credit Reporting Act gives you the rules and restrictions guiding debt collection. Get yourself acquainted with the credit reporting act to know your right as a debtor. 

2. Abusive behavior is illegal

According to the Fair Debt Collection Practices, it is illegal for debt collectors to use abusive language on the debtor. If a debt collector exhibits such behavior, debtors should document all that transpires and report to the Federal Trade Commission. 

3. Negotiate a settlement on your terms alone

It is essential you negotiate the payment plans after you have carefully considered your income and expenses. On this note, payment plans should be based strictly on your terms, not theirs.

4. Beware of scammers

Before starting the negotiation with any debt collector, you should get them to identify themselves with their names, telephone number, company's name, address, and a professional license number if necessary. You are entitled to know these pieces of information by law. 

5. Do not fall into the trap of "Just Pay Something."

Before making any payment, ask the debt collector to send you a written document of proof of your payment. Do not authorize anything over the phone otherwise; you will not have a record for the money paid.

6. Too many calls are against the Law

Aside from the fact that debt collectors are not allowed to use abusive language, they also don't have the right to call you against your instructions. According to the law, a debt collector must stop contacting you as long as you have sent a letter to the appropriate authority, requesting it ends.

7. Collectors do not have the right to inflate what you owe

The debt collector only has the right to charge interest based on what is stipulated by the law or according to your agreement with the original creditor. 

Do not fall prey to unnecessary scare tactics; always take the time to read up on contracts and understand your rights as a debtor.

About the Author
Author

Cheryl Patrick Williams

 

Cheryl is a native of San Francisco and resided in Sonoma County for over 20 yrs. She now resides in the East Bay with an office in Walnut Creek. A licensed Professional Chemical Engineer for the state of California, Cheryl loves solving problems and finding solutions. And she brings these skills to her Real Estate business.

 As the Broker /Owner of Patrick Williams and Associates (PWA), Cheryl leads a  full service real estate brokerage serving the North Bay and East Bay counties of Northern California. She considers her real estate business a ministry helping her clients with their many and varied real estate needs. In addition to regular retail home sales, Cheryl specializes in helping clients avoid foreclosure by way of  Lender approved pre-foreclosure sales (Short Sales). Her relationships with Lenders benefit buyers and investors by providing discounted properties through Distressed Sales (short sale and bank owned properties). She enjoys working with Sellers, making the sale of their home as smooth as possible while ensuring the highest price. Her rehab experience and knowledge of home staging, allows her to prepare her listings to show in their best possible light.

She also enjoys helping Buyers explore creative loan programs to enable them to purchase the home of their dreams.  Her primary objective is to exceed the needs and goals of her clients while making sure their real estate experience is as smooth and efficient as possible.

When not helping her clients with Real Estate, Cheryl enjoys singing on her church worship team, acting in Community Theaters, traveling, learning, spending time with her 3 grown children, family and friends and volunteering as a mentor for abused/neglected and at-risk children in her community through Royal Family Kid's Club.